Rescue Facts™ Frequently Asked Questions
1. Why do I need a Rescue Facts™ Emergency ID wrap?
Medical emergencies are stressful and chaotic. In such a crisis, the first responders need to learn as much about you as quickly as possible. Identifying the patient and piecing together his or her medical history can be time consuming, frustrating and dangerous. By compiling accurate information in one convenient and highly visible place, Rescue Facts™ gives first responders the information they need to provide the right treatment without delay.
2. What is Rescue Facts™? / How does Rescue Facts™ work?
Rescue Facts™ is a durable nylon wrap with the International Medical Information symbol displayed clearly on the front so that rescuers will immediately recognize what it contains. The wrap is secured to the seat belt or clothing item by Velcro. This allows it to slide freely without damaging the item to which it is attached and to be removed as necessary. Inside the wrap is a pocket designed to hold the paper medical information insert that can be so critical in an emergency situation.
3. How is Rescue Facts™ different from a standard ID tag?
Medical bracelets and charms carry a very limited amount of information and can also be expensive. Rescue Facts™ holds all the vital information rescuers need including medical history, preferred hospital, consent to treat forms and contact information for loved ones. With Rescue Facts™, you can also easily update the information as necessary if your prescriptions, medical or contact information ever change.
4. Why is Rescue Facts™ so effective in an emergency?
Rescue Facts™ is highly effective for two reasons: information and visibility. Traffic accidents are chaotic scenes where purses, wallets, or other information can be hard to locate quickly. Positioned on the seatbelt, Rescue Facts™ puts all the information the first responders need and right where they will look first. And, in a household emergency, a Rescue Facts™ wrap on the refrigerator door handle is highly visible to firefighters or paramedics clearing the main rooms of the house.
5. Why is the notarized "Consent to Treat"/"Parental Consent" form so important?
If you or a loved one are ever involved in a severe accident, rescuers will only be able to provide basic medical treatment unless they have a Consent to Treat form signed by the adult victim or, if a child, by a parent or legal guardian. The form must also be notarized in order to grant first responders and medical professionals the legal right to treat the patient.
6. Can I use Rescue Facts™ on items other than seatbelts?
Absolutely! Rescue Facts™ can be applied to many items including backpacks, motorcycle or ATV helmets, canes or walkers, pet collars and even refrigerator door handles in case of a household emergency such as a fire. In addition, people suffering from dementia or Alzheimer's can have a wrap attached to a trouser belt, purse or suspenders in case they ever walk away from caregivers. We offer a variety of different sizes based on the intended use.
7. How can I get replacement insert sheets?
Replacement insert sheets for your Rescue Facts™ products are available for downloading online.
8. What is the return policy/money back guarantee?
30 Day Money Back Guarantee
We're so confident you'll love Rescue Facts that if you're not completely satisfied within 30 days, send it back to us and we'll refund the full purchase price (less S&H). Simply contact our Customer Service department at 1-805-380-4066 Monday through Friday from 8:00 am to 5:00 pm Pacific Standard Time and they will be happy to assist you.
9. Are Rescue Facts products available at retail?
No, this is an exclusive television offer that is not currently available in stores.
10. What language(s) does the Rescue Facts™ information card come in?
We currently offer an English/Spanish version of the form.
